Frequently Asked Questions
My Medical Appointment
Does Wiichihiituwin set up my medical appointment outside my community?
Yes. Wiichihiituwin staff work with your local CMC liaison officer to arrange your medical appointment. http://www.creehealth.org/wiichihiituwin/what-does-wiichihiituwin-do
Do I have a role to play in arranging my medical appointment?
Yes. You have an important role to play. Your responsibilities are listed here: http://www.creehealth.org/wiichihiituwin/clients-and-escorts .
What if I have to cancel my appointment?
Please call your local CMC at least 48 hours in advance and give the reason for cancelling. If you are outside your community, you still need to let your local CMC know. They will contact the Wiichihiituwin liaison nurse linked to your community.
What if my appointment is cancelled by the hospital or clinic?
You will be notified.
What if I cancel my appointment without a valid reason?
After two non-valid cancellations, you will lose your order of priority for the medical appointment and will have to restart the process of rescheduling your appointment.
Does Wiichihiituwin arrange travel for me and my escort?
Yes. Wiichihittuwin staff arrange your transport to and from your home community, and to and from your medical appointment.
- Travelling by plane - http://www.creehealth.org/wiichihiituwin/travelling-plane.
- Travelling by private vehicle - http://www.creehealth.org/wiichihiituwin/travelling-car.
What should I pack?
A packing list is here: http://www.creehealth.org/wiichihiituwin/what-pack.
Travelling with a baby or young child http://www.creehealth.org/wiichihiituwin/travelling-babychild-what-bring.
What kind of ID do I need?
You need to carry a valid Health Insurance Card with you at all times.
- How to get a valid card http://www.creehealth.org/health-card.
- If you are travelling by plane, you and your escort each need either one valid photo ID or 2 valid ID without photo.
My Lodging and Meals
Does Wiichihiituwin take care of my lodging?
Yes. Wiichihiituwin staff will take care of your lodging. http://www.creehealth.org/wiichihiituwin/lodging-and-meals.
What about meals?
Wiichihiituwin staff will ensure your food needs are met. http://www.creehealth.org/wiichihiituwin/lodging-and-meals.
Are there forms for me to fill out to get reimbursed if I choose private lodging and restaurant meals?
Yes. The process of getting reimbursed depends on where you stayed. http://www.creehealth.org/wiichihiituwin/after-coming-home-reimbursement....
How do I get my prescriptions filled?
What services are not covered by Wiichihiituwin?
Private medical services (not covered by RAMQ); Wiichihiituwin only covers services referred by CBHSSJB medical professionals.
Private hospital room.
Hotel expenses if you stay overnight while driving.
Hotel movie rentals, long-distance calls, minibar expenses and intentional damage to hotel room.
If you don't have your RAMQ (Health Insurance Card) with you or if your card has expired, you must pay for the services you receive and then apply to the Régie to get the money back. The Cree Health Board will not reimburse your money.