Creating safe and respectful spaces for healing and care
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Updated on
Updated Code of Conduct at Wiichihiituwin “Effective May 1, 2026”
When clients come to Wiichihiituwin, they are far from home. Some stay for a few days, others for longer. Many individuals are navigating meaningful and sometimes vulnerable moments in their health journey.
In these moments, the environment around them matters. A space that feels calm, safe, and respectful can make a real difference.
Wiichihiituwin is updating its Code of Conduct to support shared spaces where everyone can feel safe, respected, and at ease throughout their stay. Most clients and caregivers already contribute to this every day. This update builds on that shared understanding.
What this means for you
When using Wiichihiituwin, we ask that everyone:
- Treat one another with respect, kindness, and care;
- Be mindful of others and keep shared spaces calm, safe, and welcoming;
- Follow guidance from staff when it is offered.
To support a safe environment
- Some behaviours are not accepted, such as aggression, harassment, or intimidation.
- Clients may be responsible for costs related to any intentional damage, or theft of property.
- Quiet hours must be respected to support rest and comfort for everyone.
- Please be mindful of other clients who may be undergoing medical treatments or experiencing sensitive moments.
- Alcohol, drugs, and weapons are not allowed in Wiichihiituwin spaces.
These updates help create clear and shared expectations for everyone. Effective May 1, the changes will help ensure that clients, families and caregivers at Wiichihiituwin feel safe, respected, and supported.
Information and support for Community Members
To help create a safe space to heal in a calm and respectful environment for all clients, caregivers, and visitors.
It applies to everyone using Wiichihiituwin spaces including clients, caregivers, and visitors.
We ask everyone to treat others with civility, respect, and kindness.
Behaviours such as aggression, harassment, discrimination, or anything that may affect others’ safety or well-being are not accepted.
No. Alcohol, drugs, and weapons are not allowed in Wiichihiituwin spaces.
They help protect the safety, security, and well-being of all clients.
Across all services, including accommodation, travel, and care settings.
It means helping keep shared spaces calm, respectful, and safe for everyone.
Yes. You may be asked to follow staff guidance to support safety and access to services.
If needed, preventive or control measures may be introduced to help maintain a safe environment.
Yes. Steps may be taken when needed to protect safety and security of our clients
Wiichihiituwin will respond in a way that supports safety and respects everyone involved.
All decisions and actions are guided by a respectful and healing informed and oriented approach.
It recognizes that some clients may be in vulnerable situations and ensures they are treated with dignity and care.
You will notice clearer expectations and a more consistent, supportive environment across all services.
The Code of Conduct takes effect on May 1.
Staff will first work with you to understand the situation and address it respectfully. If needed, further steps may be taken to maintain safety.
We aim to support continued access to services but in some rare situations, access may need to be adjusted to support the safety of all our clients.
