On November 26– 29, 2019 the Department of Professional Services and Quality Assurance (DPSQA) – Psychosocial offered training to Cree Foster Care Resources. The focus of the training was placed on Cree Foster Care’s Action Plan, Computer Software Programs and Communication Workshops as well as Wellness activities.
Overall, the annual training was a success! Foster Care Team members received the first of the beginning of annual training offered by DPSQA – Psychosocial where the team can meet face-to-face, share their ideas & experiences and develop additional skills required to do the much-valued work in their communities. Mike Power offered training in Microsoft Word and Outlook where participants received an official Certificate of Completion. These newly acquired skills will enhance the employees’ efficiency in responding to clients and day-to-day tasks as well as improve their time-management skills.
Participants also received training in Assertive Communication. Frontline workers often have the difficult task of managing highly delicate and sensitive situations, and communication is key to a successful outcome. Skills in assertiveness will assist Foster Home Workers with Foster Home families and their placements. Clear, concise and direct communication will reduce miscommunications.
At the training, Executive Director Daniel St. Amour and Interim Assistant Executive Director of Miyumaatisiiun, Michelle Gray presented Employee Appreciation Awards to our vital Foster Home Care Workers.
Director, DPSQA – Psychosocial, Chloe Nahas, is building a strong and stable team that best reflects Nishiiyuu values in an effort to empower psychosocial workers in Eeyou Istchee. To accomplish this goal, DPSQA has an Action Plan in place that is aligned with the Cree Board of Health’s 2016-2021 Strategic Regional Plan: Striving to Achieve Nishiiyuu Miyupaamitisiun.
The Psychosocial Team practices methods of wellness not only for its clients but encourages its frontline workers to practice these same methods such as the “Sharing Circle” and “Appreciation” to balance aspects of their own lives. If frontline workers can do this for themselves then they are well positioned to provide a high standard of service for their clients.