OUT-OF-COMMUNITY CLIENT SERVICES

THROUGH ᐎᔨᐐᑎᒫᐄᔨᔨᐅᔅᒌᐦ ᐋᐦ ᐐᒋᒡ ᐋᐦ ᐐᒋᐦᐋᑭᓂᐅᐎᒡ | OUT-OF-COMMUNITY CLIENT SERVICES (OCC), THE CBHSSJB SUPPORTS, GUIDES, AND CONNECTS BENEFICIARIES LIVING OUTSIDE CREE COMMUNITIES, IN ACCORDANCE WITH CREE NIHB.

• Support in pursuing care and well-being 
• Guidance in navigating the healthcare system 
• Connection to community and a sense of belonging. 

The following individuals and their dependents are supported, guided and connected by OCC:

• Beneficiaries residing outside their community but within the Territory
• Beneficiaries residing outside the Territory for less than 10 years
• Beneficiaries residing outside the Territory for more than 10 continuous years, but for reasons related to education, access to health care services unavailable in their communities, or employment with a Cree organization dedicated to the well-being of the Cree

Beneficiaries residing outside the Territory for more than 10 continuous years, without qualifying reasons, are covered by the Federal Non-Insured Health Benefits program (Health Canada).

Health Insurance Coverage: ensures you are registered and eligible for coverage under the Régie de l'Assurance Maladie du Québec (RAMQ) or the provincial/territorial health insurance.

Regularly Updated Address: helps identify your eligibility and ensure appropriate service. Each time you change your address, inform your Community Registry Clerk, Out-Of-Community Client Services, RAMQ or the provincial/territorial health insurance plan of your temporary place of residence.

• For students: An Address Update and Consent Form must be completed and submitted to the CSB at the beginning of each school year
• For beneficiaries planning a move: Discuss this with your community’s healthcare team.

Non-Urgent Needs

• Contact OCC to learn about providers near you, eligible services, and reimbursement procedures
• Contact healthcare facilities to schedule appointments and OCC for transportation and accommodation needs

Emergencies

• Go directly to the nearest emergency department
• Contact OCC if you are hospitalized for more than 24 hours, or if you need assistance

Documentation

• Submit proof of appointment confirmation to coordinate transportation and accommodation needs and proof of attendance for appointments
• Keep receipts and proof of attendance for appointments to support reimbursement claims and complete files