Troubleshooting: Cancellation Policy

ᐊᓐ ᒑ ᐧᐄᒋᐦᐄᑯᐧᐃᔨᓐ ᑭᔮᐦ ᐊᓂᑎᐦ ᒌᔨ ᒑ ᐧᐄᒋᐦᐄᓱᔨᓐ

Cancellation Policy


  • If you can’t respect your appointment, please call your local CMC at least 48 hours in advance. 
  • If you need to cancel your trip, please notify your local CMC and give the reason for your cancellation. 
  • If you are outside your community, you still need to let your local CMC know the reason for your cancellation. They will inform the Wiichihiituwin liaison nurse linked to your community. 
  • The sooner the better! (especially for surgery or exams) — medical secretaries have to cancel and rebook the appointment, provided the cancellation reason is valid. 
  • If your appointment is cancelled by the hospital or clinic, you will be notified. 

Non-valid cancellations may mean you lose your services. After two non-valid cancellations, you will lose your order of priority for the medical appointment and will have to restart the process of scheduling your appointment.