Youth Protection / Youth in Crisis Hotline
24/7 call 1-800-409-6884
Confidential fax: 819 855 3045
The Department of Youth Protection aims to secure the safety and security of all children under 18 years of age in Eeyou Istchee, and to quickly and efficiently reunite children with their biological parents or guardians. The primary principle of our work is to serve the best interests of the child. Read the Youth Protection Bylaw of the CBHSSJB.
The Director of Youth Protection, Robert Auclair, has responsibilities under the Province of Quebec Youth Protection Act and the Government of Canada Youth Criminal Justice Act.
Filing a report with the DYP
If you believe that a child is at risk, do not hesitate to call the Youth Protection Hotline at 1-800-409-6884.
The DYP intervenes mainly in situations where a child:
- is abandoned;
- is neglected;
- is psychologically abused;
- is sexually abused;
- is physically abused;
- presents serious behavioral problems;
- is at severe risk of being neglected or sexually or physically abused.
The DYP will ask for your name and contact information as the person filing the report. This information will remain confidential. Many questions are answered in the guide below.
What to do if your child’s situation has been reported to the DYP
It is completely normal that questions or concerns might arise regarding the Director of Youth Protection’s dealings with a family.
Intended mainly for parents whose child has been reported, the brochure “Your child’s situation has been reported to the DYP” goes over each step in the DYP intervention process in plain language. It also includes information on the rights of parents and children, as well as contact information for all youth centers in Québec.